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QNAP TS-932PX-4G NAS OOBE — what went wrong

October 29, 2023 Jim Leave a Comment

If you’ve been following along for the last two or three posts, you know the following:

  1. I got a QNAP TS-932PX-4G NAS. Let’s call that one NAS 1.
  2. I filled it full of Samsung Quad-level 8 TB SSDs
  3. It lost contact with one of the SSDs every few TB of data transferred.
  4. Reseating fixed things temporarily.
  5. I took out the SSDs, and put 5 Toshiba 20 TB spinners into the NAS.
  6. After a while, if complained of “ATA errors” and told me to contact QNAP support.
  7. I did so.
  8. I put one Toshiba drive in and started a new configuration.
  9. More ATA errors.
  10. I get another QNAP TS-932PX-4G NAS. Let’s call that one NAS 2.
  11. I put the 5 Toshiba drive into NAS2.
  12. It worked fine
  13. I transferred 14 TB of data to NAS2, with no errors.

This sequence of events leads me to believe that there is a hardware issue with NAS1. I’m sending it back to Amazon. I’ve ordered a third NAS, which — surprise! — I’m going to call NAS3. I will try the Samsung SSDs in that.

When I worked at Hewlett-Packard, we used to call systems that were broken or otherwise nonfunctional “casters up”. The QNAP NAS has no casters. I think it is “bumples up”.

 

Later:

I just received this message from QNAP support:

  Do the unit is locate in a place near to other electronic device ( e.g UPS, Wifi router……an other computer device?)
Can you move the device away from other electronic device?
As TS-932px is sensitive to it.

I have two reactions:

  1. I can’t believe the NAS is designed in such a way that it has to be well away from all other electronic devices. That would make it nearly useless.
  2. The second NAS works just fine in the same place.

After I told QNAP support my plans, I got this back:

 So the device will return back to reseller right?
if you get another TS-932px, also reminder that it is better to place 2 unit a away each other to avoid affect each other.

I asked the tech if the box passed FCC part 15. He said:

Yes, it does and it accept interfacence form outside and report ata7 when get interference

 

The Bleeding Edge

← QNAP TS-932PX-4G NAS OOBE — trying for a hybrid system QNAP TS-932PX-4G NAS OOBE — SSD vs Spinning transfer rates →

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