There was a Windows 10 update to LordMatthew, my Dell 7910 workstation. Afterward, I opened Fast Raw Viewer. It took forever to come up, and displayed some interesting messages along the way:
Hmmm… Never saw that one before.
When the above window went away, I opened a folder full of images that I needed to sort through. That took forever, too, and the program displayed a bunch of hourglasses in the gallery view. After a few minutes (yes, minutes!), I saw the thumbs, but couldn’t open any of the images.
I shut down FRV, and opened Lightroom, then tried to import a flock of images. I couldn’t even get a list of files to show.
Was it the Windows update? Was it something else? I decided to run the Dell diagnostics:
As you can see, it’s taking a while. As you can also see, there’s a disk that the diagnostics are having trouble with. It’s a Seagate 8TB drive attached vis USB2, that I use for backup.
I waited for the diagnostics to finish. Interestingly, the RAM test finished before the video card:
With 256 GB of RAM, I would have thought it would be the other way around. After two hours, I lost patience:
I cancelled out of the diagnostics, and powered down the USB-connected disk. I fired up FRV. It worked fine. Lightroom, too.
The disk still is good for somethig:
Who knew that a bad disk could cause those kinds of problems?
Bryn says
Disk subsystem seems critical to windows. I’ve had bad disks make system glacially slow. Or just search indexer with a copy happening. Are you sire it was the USB interface? Might try disk directly.connected before it becomes a clock or hazardous waste.
Those 8tb archive drives use shingled mr and the constantly drop to 0mb/s and back up to 30mb/s during sustained copies (after cache is filled) for me even when they are operating properly
jimkasson says
The same USB toaster works fine with another Seagate 8TB archive drive, so I’m pretty sure it was a bad drive.
Thanks for the heads up about the shingled recording.
Jim
Bryn says
Do you use a ramdisk to accelerate fastrawviewer even further? With that much memory its be nice to preload images for an entire folder in ram