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Glacial performance on Dell T7910

October 16, 2016 Jim 3 Comments

There was a Windows 10 update to LordMatthew, my Dell 7910 workstation. Afterward, I opened Fast Raw Viewer. It took forever to come up, and displayed some interesting messages along the way:

frv-gpu-prep

Hmmm… Never saw that one before.

When the above window went away, I opened a folder full of images that I needed to sort through. That took forever, too, and the program displayed a bunch of hourglasses in the gallery view. After a few minutes (yes, minutes!), I saw the thumbs, but couldn’t open any of the images.

I shut down FRV, and opened Lightroom, then tried to import a flock of images. I couldn’t even get a list of files to show.

Was it the Windows update? Was it something else? I decided to run the Dell diagnostics:

diagnostics

As you can see, it’s taking a while. As you can also see, there’s a disk that the diagnostics are having trouble with. It’s a Seagate 8TB drive attached vis USB2, that I use for backup.

I waited for the diagnostics to finish. Interestingly, the RAM test finished before the video card:

more-diags

With 256 GB of RAM, I would have thought it would be the other way around. After two hours, I lost patience:

yet-more-diagns

I cancelled out of the diagnostics, and powered down the USB-connected disk. I fired up FRV. It worked fine. Lightroom, too.

bad-disk

The disk still is good for somethig:

coaster

Who knew that a bad disk could cause those kinds of problems?

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Comments

  1. Bryn says

    October 16, 2016 at 5:19 pm

    Disk subsystem seems critical to windows. I’ve had bad disks make system glacially slow. Or just search indexer with a copy happening. Are you sire it was the USB interface? Might try disk directly.connected before it becomes a clock or hazardous waste.
    Those 8tb archive drives use shingled mr and the constantly drop to 0mb/s and back up to 30mb/s during sustained copies (after cache is filled) for me even when they are operating properly

    Reply
    • jimkasson says

      October 17, 2016 at 10:19 am

      The same USB toaster works fine with another Seagate 8TB archive drive, so I’m pretty sure it was a bad drive.

      Thanks for the heads up about the shingled recording.

      Jim

      Reply
  2. Bryn says

    October 16, 2016 at 5:22 pm

    Do you use a ramdisk to accelerate fastrawviewer even further? With that much memory its be nice to preload images for an entire folder in ram

    Reply

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