The Bleeding Edge

My struggles with technology --- an homage to Jerry Pournelle

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Adobe CC infinite loop

July 14, 2013 Jim 2 Comments

Ever since I loaded Adobe Creative Cloud, I’ve been in the following infinite loop.

Every couple of days, I see this:

complete registration adobe

 

 

 

 

 

I click, and the following opens in my web browser:

adobe sign in

 

 

 

 

 

 

I sign in, and then I see this:

edit adobe account information

 

 

 

 

 

 

Below is my account information. It’s all correct.

At the bottom of the page is this:

click update and continue adobe

 

 

 

 

I click the button. Then I get this again:

edit adobe acct info agaib

 

 

 

 

 

 

Round and round I go. Near as I can tell, there’s no way out.

 

The Bleeding Edge

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Comments

  1. Janean says

    August 26, 2014 at 3:12 pm

    Have you figured this out? I have the same problem.

    Reply
    • jim says

      August 26, 2014 at 3:23 pm

      I deleted my preferences file and restarted the helper app. That fixed it. I thought I wrote a post about that, but I don’t see it now.

      Jim

      Reply

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