The Bleeding Edge

In the XP era, Microsoft changed the format of the help files that the OS and apps use. They provided software so that the old versions could be read, and the users weren't left with no help for their old apps. Today I tried to get some help for Across Lite, the program I use … [Read more...]

As I was walking down the street one day… …I started to wonder what was happening to my network. Some of the NAS servers were dropping out of what used to be called the “Network Neighborhood”; the workstations couldn’t see them in an Explorer window, although if you entered … [Read more...]

After yesterday’s experience with Acronis True Image under Windows 8, I went looking for alternate disk cloning software. Years ago, PC Magazine recommended Acronis, and that’s when I switched from Drive Image and Ghost. I checked out what the magazine is currently touting. It’s … [Read more...]

  I went to the Acronis web site, logged in, and clicked on support. I told them about my problem, and contemplated my options: I decided to go for paid telephone support, although I resent having to pay for initial use problems. I saw this: Ah, well. I … [Read more...]