I got an email from the Microsoft tech that I’d been working with on the Office problem. I’d told him how I solved the problem, and he asked where I found the registry entries that I’d changed to fix things. He also sent be a set of Knowledge Base links to various mnor problems … [Read more...]
Fighting with Outlook, part 4
I just spent two hours on the phone with the Microsoft support tech, mostly watching him drive the computer with the ailing Outlook installation. Most techs won’t tell you in other than the most general terms what they’re thinking while they’re trying to troubleshoot your … [Read more...]
Fighting with Outlook, part 3
Yesterday, I was unable to get to figuring out a workaround from my Outlook error because I couldn't get the computer back to its original "My Documents" configuration. In spite of my original decision not to try Microsoft support, I decided to contact them. I logged into … [Read more...]
Fighting with Outlook, part 2
After yesterday's experience, I've decided that I have two options: Call Microsoft support Find a workaround I'm going to pursue the second alternative. My experiences with Microsoft support in the past few years have not been salutary. Besides, I suspect that they would … [Read more...]
Fighting with Outlook
Now that Bertha was going to be my main workstation, I needed to add my other mail accounts to Outlook 365. I tried to set up a POP3 account in addition to the Exchange account that was already there, and I saw: I did a web search. Apparently this error often occurs when … [Read more...]
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