I just spent two hours on the phone with the Microsoft support tech, mostly watching him drive the computer with the ailing Outlook installation. Most techs won’t tell you in other than the most general terms what they’re thinking while they’re trying to troubleshoot your … [Read more...]
Fighting with Outlook, part 3
Yesterday, I was unable to get to figuring out a workaround from my Outlook error because I couldn't get the computer back to its original "My Documents" configuration. In spite of my original decision not to try Microsoft support, I decided to contact them. I logged into … [Read more...]
Fighting with Outlook, part 2
After yesterday's experience, I've decided that I have two options: Call Microsoft support Find a workaround I'm going to pursue the second alternative. My experiences with Microsoft support in the past few years have not been salutary. Besides, I suspect that they would … [Read more...]
Fighting with Outlook
Now that Bertha was going to be my main workstation, I needed to add my other mail accounts to Outlook 365. I tried to set up a POP3 account in addition to the Exchange account that was already there, and I saw: I did a web search. Apparently this error often occurs when … [Read more...]
Upgrading a workstation
In the 35 years that I’ve been messing with personal computers, I’ve put more than a hundred machines into service. With servers, it gets easier and easier. With workstations, not so much. The problem with workstations is installing and configuring all the apps. The data isn’t … [Read more...]
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