I talked to an AT&T level 3 tech a few days ago, and I understand from him what happened at the second attempt to turn up the VoIP part of IP Flex. The turn up tech asked us whether the voice and data were coming to and from the same IP address. We said yes. She programmed … [Read more...]

I hadn’t heard anything from AT&T about getting the VoIP telephony working on my IP Flex circuit. I shot them an email and we set up a conference call for this morning to attempt to turn up the VoIP circuits. The tech did some magic, and outbound calls were suddenly working. … [Read more...]

The Dell computer arrived Tuesday, one day late by my reckoning, and on time by UPS’s. Amazon hasn’t weighed in on the matter, in spite of saying to me in the vaguely apologetic email: “To make sure your issue is fully resolved, I'll follow up to you until you received your … [Read more...]

I’ve been trying to get AT&T’s Flexible Reach service up and running for some time now. The data part is working great – I’m seeing upload and download speeds of 35 Mb/s and 48 Mb/s on 50 Mb/s fiber, and the speed appears to be limited by my firewall, not AT&T’s … [Read more...]