The Epson tech said that I’d done all any civilian could to troubleshoot the nozzle problem with the second replacement 4900, and that all they could do is send me a third replacement. He promised to have an extra inspection done before shipment. I told him to be sure they had a look at the Ethernet port, which, on the first replacement, was probably bad when it left the refurbishment plant.
I think the clogged nozzles on replacement number two can probably be blamed on the printer getting too hot or too cold in transit. It also could be because the printer got set on its side for part of the journey. Epson ships these things on pallets. The first replacement arrived on its pallet. The second replacement came to me sans pallet.
New 4900s ship with no ink carts installed, so there’s no way they can get clogged in transit. I guess the refurbishment process doesn’t allow all the ink to be removed. I wonder how often replacement 4900s arrive with clogged nozzles.
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